Reviews

Pleasant customer facing team, eager to help solve issues.

Enjoyed the holiday and the full itinerary which allows us to see many parts of the island.
Sri Lanka is an island of contrasts from beaches, to games reserves and then up to the Highlands and the tea plantations.
The Sr Lankan peoples warmth and friendless added to the holiday as did the food.

Well planned and executed. Excellent guide and good variety of places visited.

Polite, concise and knowledgeable. Helpful when guiding me through the various options

Fantastic help by all staff involved getting my booking sorted for my wonderful friend
Looking forward to our holiday now

Wendy Wu provide amazing holidays which include so many wonderful experiences. The guides are excellent, the food and accommodation are great. I have been on many Wendy Wu holidays and each one has been very special. I have made the most wonderful memories and friends on each trip. I would highly recommend them.

I had a query over the price. It was checked and I was phoned back very quickly and a few minutes later I was booked to go.

The Wendy Wu rep was knowledgable and positive ensuring that the air travel arrangements associated with the holiday met my needs and budget.

Went with W.W tours to Vietnam at Christmas 2022 Excellent trip, booked to go again with W.W to Japan in late March. if Japan tour is a excellent as the Vietnam tour, it will be amazing, would definable recommend W.W tours, not the cheapest out there,
however as an escorted tour with all meals included , Hard to beat!!!

I have just booked a Sri Lanka group tour but I wanted to add a private extension.
Good options for my extension and patient with me when I couldn’t make up my mind on dates.
Would recommend if you want one tour operation to do both a tour and a private add on.

The tour was excellent - though not faultless.

Great Country.
Good range of different things to do and places to see - temples to beaches to wildlife.
Hotels ranged from adequate to excellent. Food quality and variety was better than we expected
A really good tour guide and our fellow travellers were excellent company.
Would recommend despite the impact of Corona Virus cutting out a few later trips but that was beyond anyone's ability to control..

The holiday in Sri Lanka was very full with many interesting visits. The hotels were very good apart from the Ramada in Colombo which was average. The meals were excellent and there was always an alternative to the hot spicy curry. Our guide was attentive, helpful and very informative with excellent English. He did his best to show us his beautiful country and appreciation it’s long and complex history.
It was a shame that the bus we traveled in was not very comfortable, the seats did not recline and were quite small without much legroom, as we did spend a lot of time in the bus on the long slow drives though Sri Lank’s interesting traffic!! however the drivers were very good, nice and attentive.

Service rating :

I have now been with Wendy Wu on five tours, so yes I will use them again and I always am recommending them to people I know and friends. Their service is excellent, they always give the best hotels, and transport available in any country. They give different tours in each country, so clients are able to choose what they want. They also do comfortable, medium or active tours, so they can suit everyone. Their tours are all inclusive, so only spending money, or alcohol are funds required. I give them top rating. I have only returned from my last tour about two weeks, but already I am thinking about next year and what country I wish to visit. I am a solo traveler, but meet lots of lovely people on tour, both married couples and single people. The tours are open to everyone.

Product :

Great country, very interesting places, lovely people, would visit Sri Lanka again.

One of our main reasons for using Wendy Wu is that they provide ALL meals on their Far East tours. We would be more likely to use them again if they offered the same on their other tours, South and Central America for example.

We like the idea of a compulsory gratuity charge paid to the tour guide, who then takes care of all the tipping.